Rips and Tears

Rips/Tears Rips/Tears
Rips/Tears
$0.00

We recommend sending an inquiry before mailing an item for rip or tear repair. Every inquiry must include multiple clear, well-lit photos showing the entire item and close-ups of the damage, plus a description of the item and the repair requested.

Next Step Shoe Repair will review your inquiry and advise on possible repairs and next steps. Mailing the item for an initial inquiry is not required. If a physical assessment is needed, we will explain this before you send it.

Pricing depends on the material, damage and repair method. A $0 request is not a free repair: we provide a quote for your approval before starting work.

Whether you have a rip, a minor scuff, or damage from a pet, we may be able to repair and refinish your item. Repair options depend on the material and extent of the damage. Our skilled craftsmen will work with you to find a suitable solution.

A craftsman repairing a brown leather handbag using a needle and pliers, surrounded by sewing tools, thread spools, and a vintage sewing machine labeled 'Next Step' in a workshop setting.
A person is repairing a brown leather dress shoe at a workbench with two vintage sewing machines, one labeled 'Next Step' and the other 'Singer,' and various tools and threads around.

We work on premium leather goods too! Our master repair services extend beyond footwear to include a wide variety of essential leather items and accessories, such as straps, belts, bags, and jackets.

Because every item is built differently, our repair approach is tailored specifically depending on the structural placement of the rip and the type of item. Whether your favorite handbag has a split seam, a belt needs structural reinforcing, or a leather jacket has a tear, we utilize specialized stitching, bonding agents, and matching hardware to seamlessly restore both the durability and appearance of your valued goods.

How to Start Your Mail-In Repair

  1. Complete Mail-In Order Form

  2. Print Order Form & Pack Your Items

    • Securely pack your items and remember to include the copy of the order form in your package.

  3. Drop Package with Your Choice of Shipping

    • Choose your shipping method and retain a copy of tracking info for your records.

  4. Review, Approve & Finalize Payment

    • Our skilled craftsmen will review your items and order form first. We will contact you about your repair if necessary. You won’t be charged until your repair order is started.

*Customer is responsible for all shipping fees with the choice of your shipping method. If you are unsure about your order or have any questions about your repair, feel free to contact us.